Member Services Representative / Teller / Banker
Immediate Opening - Onsite Position
?? Location: [Des Plaines, IL]
?? Full-Time | 35 Hours/Week
?? Salary Range: $20.29 - $24.35/hour
(Compensation is based on experience, skills, and knowledge)
? Perks & Benefits:
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4 weeks of paid time off
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All federal holidays off
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No nights required
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Quarterly incentive opportunities
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Full benefits package
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401(k) with 4.5% employer matching and 4% employer contribution
No Financial Experience Required - We Will Train You!
If you have a commitment to exceptional customer service and a desire to learn, this is your opportunity to start a rewarding career in banking. Prior financial institution experience is helpful but not necessary.
We take care of you so you can take care of our members.
About Us:
We are a full-service credit union dedicated to serving the employees and families of healthcare organizations. Our mission is to provide members with trusted financial solutions and outstanding service.
What You'll Do:
As a Member Services Rep/Teller/Banker, you'll help identify members' financial needs and provide the right solutions. Responsibilities include:
Customer Service & Account Support
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Deliver service aligned with our credit union's Service Promises
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Meet sales and service goals
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Process new accounts (savings, checking, club accounts)
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Maintain and update member records (name/address changes, payroll deductions, etc.)
Member Transactions & Requests
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Handle walk-in and mailed-in deposits, loan payments, and withdrawals
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Perform account inquiries and product recommendations
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Process check orders, wire transfers, stop-payments, and other service needs
Cash Handling & Balancing
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Cash checks, verify transactions, and ensure accurate end-of-day balancing
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Examine checks for accuracy and apply holds if needed
Floating Teller Duties
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Travel to other branches as needed
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Provide full teller support at alternate locations
Qualifications:
- High school diploma or equivalent
- Prior financial institution experience helpful, but not necessary
- Ability to work cooperatively with other staff to maintain a team work environment
- Basic math skills necessary for balancing and cash handling; working knowledge of computer applications
- Ability to communicate well with the members as well as a strong desire to help the members with their financial needs
Apply Today!
If you're ready to grow your career with a supportive team and make a meaningful impact, apply today!
HACU is an Equal Opportunity Employer
